Disaster Response

Hurricane Resources for Psychiatrists

Psychological First Aid Manual

Considerations after Hurricane Matthew Mental Health In Disaster Powerpoint

Disaster Preparedness & Response Resources

Mental Health After a Disaster

Helping Families Deal with the Stress of Relocation After a Disaster

Current Road Conditions

Local / County Emergency Contacts

Flood Information and Resources

Resources for Home Owners

Resources for Small Business Owners

Patient Resources

Healthcare Ready is a non-profit that works to ensure patients access to healthcare, including medicines during times of disaster.

Rx Open is a free online map showing open pharmacies in affect areas.

If you have a medication that requires prior authorization request the 72-hour emergency override from your pharmacist, as required by Federal law. There is no limit to the number of 72-hour overrides that a pharmacy may enter until the prior authorization can be obtained. Pharmacists also have the ability to override an early refill of a non-controlled medication that is lost due to flooding.

Healing After Pet Loss

Helping Children Through Pet Loss

LME/MCO Directory with Crisis Phone Numbers

SAMHSA Disaster Distress Helpline: 1-800-985-5990

Flood Information and Resources

Flooding can be one of the greatest threats following a hurricane. Click here for information on recovering after the flood.


Hurricane Dorian

Tell us What your Needs Are

INCPA offers its support to our members affected by the storm. Please use [email protected] to communicate your personal and professional needs. As you assess your situation, please let us know what we can do to help.

NC DHHS Update

People receiving Medicaid can fill prescriptions early.

Effective September 3, Medicaid is allowing for early refills of prescriptions. NC Medicaid enrolled pharmacy providers have been approved to fill these prescriptions early and will follow applicable co-pay requirements. This early refill is being allowed while the Governor’s State of Emergency order remains in place to ensure that all Medicaid beneficiaries have access to necessary medications.   

Medication assisted treatment is available.

Individuals receiving medication assisted treatment from an opioid treatment program may take home additional doses for treatment or receive guest-dosing at another licensed opioid treatment program.  Other locations can be found in the Central Registry.  

Shelter for medically fragile patients is open.

A 50-bed State Medical Support Shelter (SMSS) for medically fragile patients is now open in Clayton. Individuals who need active monitoring, management or intervention from a medical professional to maintain their health must contact their county emergency management office to request placement in the SMSS.   

Behavioral health services are available.

Anyone in need of or receiving behavioral health care who are uninsured or are a Medicaid beneficiary can access care by calling their regional behavioral health Local Management Entity/Managed Care Organization (LME/MCO). They can also call the Disaster Distress Helpline at 1-800-985-5990. It is available year-round, 24 hours a day, seven days a week to provide immediate crisis counseling for people who are experiencing emotional distress related to natural or human-caused disasters.  

Shelters are accessible and supportive of those with behavioral illnesses or intellectual and developmental disabilities.

DHHS is working with its partners so that shelters have, for example, calming rooms to support individuals with autism or other disabilities, when a congregant setting may not be conducive for their wellbeing.    

Department of Health and Human Services has launched a Hurricane Dorian webpage with resources. 

In the Works

The Department is in the process of:

  • Seeking authorization to provide early refills of medications needed by HIV patients. 
  • Developing a waiver to offer Disaster SNAP benefits if a presidential individual assistance declaration of a disaster is declared. Waivers are drafted and are ready for storm specific data which will expedite North Carolina’s submission for a Disaster SNAP program, allowing for timely distribution of food assistance.    
  • Taking the necessary steps to ensure pregnant women, infants and young children have access to WIC benefits. 
  • Ensuring shelters have access to live-saving Naloxone in the event of opioid misuse. 
  • Securing assistive technology devices and equipment to help individuals who are displaced due to the storm or who have devices or equipment that is destroyed or lost.   

Disaster Preparedness & Response Resources

Resources for psychiatrists for their roles in responding to disasters and mass traumas. Psychiatrists provide valuable medical experience and expertise for preparing and responding to disasters and mass traumas. It is important to understand how psychiatric care can be integrated into disaster response systems in order to effectively provide medical assessment, treatment and consultation.


Helping Children Cope with Disasters

Children are not exempt from psychological impacts caused by man-made or natural disasters. Understandably, many young children may feel frightened and confused. Fortunately, most children, even those exposed to trauma, are quite resilient.


Become a Red Cross Disaster Mental Health Volunteer

The American Red Cross provides disaster training for mental health professionals, including online modules.

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